Finestherbalincense lists and describes all of the products proposed at our website with maximum accuracy. In certain cases, however, typographical mistakes and inaccuracies occur.Finestherbalincense leaves the right to modify, remove or improve any information, published at this website at our own sole discretion without any client’s or visitors approval. Finestherbalincense leaves the right to remove (temporarily or permanently) any of the given choice of products. In case, your order, partially or completely becomes unavailable Finestherbalincense will contact and notify you, suggesting an alternative offer, or refund. Upon your agreement to wait for the products to appear in stock – we will send your order ASAP. All of the products offered at spice-canada.com are covered with the manufacturer’s warranty. All our products pass a strict quality control before the product is actually sold.
Prices at this website are listed in USD. All prices are inclusive of taxes. Finestherbalincense leaves the right to change the listed prices without any prior notification. Finestherbalincense reserves the right to unilaterally terminate the order in case a product was listed with a mistake (price misprint, etc.).
For orders done via e-mail be sure to provide the accurate product names, quantities, shipping address and your preferred payment method. Order processing starts after receiving cleared payment, regardless of the payment method used. Buyer pays all taxes, commissions and other expenses according with chosen payment method for the order.
Your order is processed after receiving cleared payment. Please allow 24-48 hours for handling time due to high demands for our products. The orders are shipped the day a parcel is being prepared or the day after.
Buyer pays return shipping. Finestherbalincense highly recommends you to check your packages before you sign for them. In case of damage to the shipment — do not sign for the parcel. Contact us urgently. Finestherbalincense will resend the package. If you are to notice there is something wrong with the products after signing for it, please contact Finestherbalincense via phone or e-mail within one week from the date of receipt of the package. Please provide the order number, product’s description and the reason you would like to return the product. Please return the goods in the original packaging. Having checked the products and acknowledged the fact of the product’s counterfeit, Finestherbalincense will then suggest exchange or refund. Please, return undamaged product within one week from the day of delivery. Please contact us regarding this matter via phone or e-mail before the actual return shipment. Finestherbalincense will start the return procedure after you will provide us with your order number, product description and provide the reason for return. Products eligible for return should be intact and in original packaging.